Sunday, August 7, 2005

it takes forever to cancel AOL

i did it today. i have had the service for about eight or nine years. let me tell you how much trouble i had to go through!

they offered me the service for 12 dollars less than i have been paying all these years. i declined the offer today, but it irritates me a bit to know i could have called before and been saving money all this time. they also told me that because i was a valued customer for so long, i could continue to get my email at aol.com.

bottom line: if you call to terminate your aol service, prepare and set aside about 30 minutes.

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