the dmv doesn't even want to see you

here in virginia, i noticed the dmv is discouraging the use of their "customer service centers" and are encouraging business be taken care of via the internet. from their homepage:

Beginning July 1, 2008, customers are urged to avoid renewing vehicle registrations (decals) in Department of Motor Vehicles (DMV) customer service centers (CSC) where a $5 service fee will be added under a new Virginia law.

i do have to renew my registration. too bad i have to go to renew my license as well.